Frequently asked questions
What Is HitBTC Exchange?
HitBTC is a cryptocurrency exchange that allows users to buy, sell, and trade various digital currencies.
Do I need verification to trade on HitBTC?
Typically, completing a verification process to begin trading on the HitBTC app is not required, and your deposits will not be restricted. However, to access all available features on the cryptocurrency exchange and to benefit from reduced trading fees, it is recommended that you complete the KYC process.
What countries are supported by HitBTC exchange?
Except for Syria, Sudan, Cuba, Crimea, North Korea, and the United States, HitBTC is available to users worldwide.
How to withdraw funds from HItBTC exchange?
To initiate a coin withdrawal, navigate to your Account page and look for the "Withdraw" column. In this column, you will see a button for each cryptocurrency available for withdrawal. Before initiating a withdrawal, please ensure that the coin you wish to withdraw is held in your Wallet or Spot accounts.
What transaction fees HitBTC has?
The trading fees for Starter and General accounts on HitBTC are standardized at 0.1% for Maker Fee and 0.25% for Taker Fee. The tier for trading fees is assessed daily based on your trading volume for the previous 30-day period.
How do I see my balance on HitBTC exchange?
The total balance of your cryptocurrency assets on HitBTC is visible on the main screen of the platform, with the USD equivalent calculated using the current HitBTC rates. You can tap the USD match for more detailed information about your balances.
Does HitBTC has mobile apps?
HitBTC provides a mobile app for Android and iOS devices, available for download from the Apple Store or Google Play Market.


