Frequently asked questions
What is Kraken Exchange?
Kraken is a cryptocurrency exchange established in the United States in 2011. It was among the first bitcoin exchanges to be featured on Bloomberg Terminal and is currently estimated to be worth $10.8 billion as of mid-summer 2022.
Is Kraken Exchange safe?
Kraken has a strong security track record and takes numerous measures to ensure user funds' safety, including storing most funds in cold storage, conducting regular security audits, and offering two-factor authentication for account login.
How do I create an account on Kraken Exchange?
To create an account on Kraken, go to their website and click the "Sign up" button. You will be asked to provide your name, email address, and password. You must also complete the verification process, which involves giving identification documents and proof of address.
What are the fees for trading on Kraken Exchange?
Kraken charges fees on trades, which vary depending on the trading volume and the currency being traded. Fees can range from 0% to 0.26%, and there are also fees for deposits and withdrawals.
What payment methods are accepted on Kraken Exchange?
Kraken accepts deposits in various fiat currencies, including US dollars, euros, and Canadian dollars. Payment methods accepted include bank transfers, wire transfers, and cryptocurrency deposits.
What customer support options are available on Kraken Exchange?
Kraken offers customer support via email and a support ticket system. They also have an extensive knowledge base and FAQ section on their website.
