Frequently asked questions
Does Altrady support Toobit?
Yes — Altrady fully supports Toobit Futures trading. You can connect your Toobit account via API and trade futures contracts directly from the Altrady terminal.
How do I connect my Toobit account to Altrady?
To connect Toobit to Altrady:
1. Log in to Altrady → Settings → Exchange Account API Keys
2. Click + Connect Account
3. Scroll to Futures-only and select Toobit
4. Go to Toobit → Profile → API Management → New API
5. Enable all required permissions exactly as shown in the setup guide
6. (Recommended) Add the IP whitelist provided by Altrady
7. Copy the API Key and Secret from Toobit into Altrady
8. Click Save → then +Add to confirm access
Your balance should appear in the Trading Terminal within a few minutes. If not, click the Resync icon in the widget.
Which markets can I trade on Toobit through Altrady?
You can trade Toobit Futures markets (USDT-M or USDC-M). Spot trading is not supported.
After connection, go to Trading Terminal → Markets → Futures → Toobit and select your contract pair.
Why don’t I see my Toobit balance in Altrady immediately?
It may take a couple of minutes after adding the API key for balances to appear.
If the balance seems delayed:
- Click the Resync arrow in the Trading widget (top right)
- Ensure you selected a market with the correct quote currency (USDT or USDC)
Does Toobit support Hedge Mode and One-Way Mode?
Toobit only supports Hedge Mode. There is no option to switch to One-Way Mode when trading on Toobit via Altrady.
Can I close a manual position if there is an exit order already open?
Not on Toobit.
Toobit does not allow overwriting orders.
If you try to place a close order while an exit order is still open, Toobit will reject it.
Solution:
Delete the open exit order manually → then place the close order.
(This limitation does not apply to Smart Orders or Smart Positions.)
Can I reduce leverage on an isolated-margin position?
No — Toobit does not support decreasing leverage on open Isolated Margin positions.
You can only increase leverage.
Once leverage is increased, it cannot be lowered unless the position is fully closed.
